Frequently Asked Questions
Shipping & Returns
WHAT IS THE DELIVERY TIME?
We aim to ship next day if orders are placed before 3pm Mon-Fri. Please allow up to 3-4 working days during busy periods. As soon as your order is completed you will receive an email confirmation and your order will be on its way to its new home.
HOW MUCH DOES SHIPPING COST?
Our standard shipping rates are 5.99 flat rate
WHAT IS YOUR RETURNS POLICY?
If you are not completely satisfied with your 14 DAY MANICURE purchase for any reason, we will happily accept a return within 30 days of receipt and issue a refund to your original payment method, excluding shipping and handling. Products must be returned in new condition. Please email info@14daymanicure.ie prior to shipping and use our Irish address linked here
DO YOU SHIP OUTSIDE IRELAND AND THE UK?
We ship to almost everywhere in Europe! Unfortunately Jersey and some other areas are currently not available but we’re working on it.
Gel Application
HOW LONG DOES GEL POLISH LAST?
When applied properly, 14 Day Mani Gel Polish last up to 3 weeks with no chipping or lifting! Watch our step-by-step tutorial on our YouTube channel to help avoid lifting and help longevity for up to 3-4 weeks
HOW DO I REMOVE GEL POLISH?
Check out our YouTube channel to watch our three safe methods for removing you gel polish. We know its tempting, but don’t pick!
HOW MANY COATS OF COLOUR DO I NEED TO APPLY?
We recommend one to two coats polish depending on the colour. Some sheer shades may need three coats.
HOW MUCH TIME DOES IT TAKE FOR CURING?
We recommend curing your 14 Day Mani gel polish for 30 seconds or each coat and 60 seconds for the final top coat using our 54W UV/LED Lamp
WHAT IS BEST WAY TO STORE GEL POLISH?
We recommend you store 14 Day Mani gel polish in a dry, cool area. Gel polish is heat and light sensitive, so if it's exposed to high temperatures there is a possibility that your gel polish could get clumsy and cure in the bottle. Top Tip: Always be sure to place your gel polish, base or top coat behind your UV/LED lamp when applying your polishes, this can cause it to cure within the bottle.
Orders
HOW DO I KNOW IF MY ORDER WAS PLACED?
Once your order has been placed you will receive a confirmation email that your email is ‘processing”. This means we’re preparing your fabulous order! Once we have completed your order, a confirmation email will be sent to the email address associated with your account which indicates your order is on its way to you.
Please note: If you’re paying with PayPal, it will be sent to the email address associated with your PayPal account, which may be different.
CAN I MODIFY AN ORDER AFTER IT’S BEEN PLACED?
If you contact us 15 minutes after the order has been placed we will do our best to amend any shipment details for you. Contact us on info@14daymanicure.ie
CAN I CANCEL MY ORDER
If you placed your order within 24 hours and you would like to cancel it, please contact us by calling 083-8744253 OR 083-3842260 or by email at info@14daymanicure.ie.
Unfortunately, we are unable to cancel any orders after 24 hours.
HOW DO I USE MY VOUCHER OR GIFT CARD?
If you’ve received an e-gift card you will see a long code next to your receipt on your email. You can use this code at the checkout to receive money off your chosen products - lucky you!
